8 Questions To Ask Before Hiring a Commercial Painting Contractor

October 9, 2019

We all need a paint job from time to time. Whether it’s sprucing up your commercial building to protecting it from the elements, calling a painting contractor can execute a reliable and high-quality venture.

But how do you know they’re the right person for the job? Here are the 8 things you should ask before hiring a paint contractor. 

The Benefits of Hiring a Painting Contractor

Other advantages of calling a professional include:


A contractor will have a small group, 3 to 4 people, working on your project. So instead of chipping away at it over a month, the crew will finish the job within a week or two

Not only do you get peace of mind but you’ll also have the freedom to concentrate on the more significant, time-sensitive tasks.  


It may look easy to brush paint onto a wall but it is difficult to make it look good consistently especially in those hard-to-reach places. A contractor will know how to reach those easily missed spots like the small gaps under the side paneling or above a door. 


It takes guts to be a professional painter. They’re constantly standing on tall ladders, climbing onto roofs, and leaning out of windows. Imagine on your first time, trying to stop the ladder wobbling whilst getting that spot in the ceiling’s corner. Nightmare. 

Questions You Should Ask the Painting Contractor 

To find out whether the painter is right for you, ask them the following questions.

1. What's the Scope of the Project?

Before you Google “how much does it cost to hire a painter?”, decide what needs to be done to the building. If it’s an entire building, then only seek companies that can meet the demands within time constraints.

But if it is one floor or a corridor, then it may be easier to handle a single painter or a smaller company. Always ask the professional whether they have any requirements before asking for an estimate.

2. How Much Will the Project Cost?

One major deal-breaker is the cost. During your initial meeting, discuss costs with the painting company with a written estimate so you have hard-proof of what the company will charge.

But don’t worry if the company doesn’t give you a written estimate straightaway, many send an invoice over 24 to 48 hours after your meeting. Doing so gives them time to come up with a competitive figure.      

3. Are Employees Safe and Trained?

Like with most projects, employee safety is paramount, and it is the company’s responsibility to train their employees. Also, ensure that the contractor or subcontractor has run criminal background checks before letting them into your business.

It’s essential that you trust the team to follow through on what they promise and to ensure it is a long-lasting job. When you’re thorough with these questions, then you have a better chance of hiring great staff.

4. Is it Possible to Check Your References?

Before you hire a painter, check out any testimonials and feedback to see if they’re the right person for the job. Professionals should have contact information for at least several current or past clients that they can share with you.

You can also go online on their business profiles to see what people think of their company too. If a contractor gets angry or defensive about asking for reviews, then that’s a red flag. 

A company or painter who is passionate and proud of their work will be more than happy to provide you with references.

5. Will You Get a Warranty or Guarantee?

When hiring a painter, find out whether the company thoroughly preps before the job, uses quality paint and doesn’t cut corners. Most companies have one- to three-year warranties that covers the labor and material in case of a problem. Further, make sure you get the warranty in writing. 

6. What Materials and Techniques Will Be Used?

Stay clear of contractors who choose sub-par materials. Make sure they are using high-quality stuff to paint as it is filled with ingredients to make the paint last longer. 

Also, cheaper materials won’t hold up to weathering, wear or tear, and cover-up imperfections. Before the painter gets to work, ask how they will repair current damage like holes, flaking, and rough edges before they begin.

Further, you may need certain materials or products to get the job done.  For example, if the commercial building has a tall lobby entrance then find equipment that can reach the ceiling without disrupting daily life or harming anyone.  

7. What Licenses and Insurance Does Your Company Have?

All commercial painters must have painter insurance to cover any damages they could cause to your facility or those during the project. Licenses also vary from residential to commercial to ensure your contractor carries the proper licensing for your property. You can also search online to see whether the contractor has had any complaints. 

8. What Are the Contract's Stipulations?

Before signing your life away, read through the contract. Double-check that the details and cost of the project reflect what you discussed. The agreement should also contain details about any warranties and licenses. Reading the fine print not only proves to you that the contractor is legitimate but prevents a massive headache later on if anything goes awry.

Are You Ready For Your Next Painting Task?

Before hiring a painting contractor, come equipped with these questions. It’s essential you have everything covered by the company’s insurance to which materials they will use during the project. This information will tell you whether the painter is reliable and a good asset to the task at hand. Good luck!

Did you find this article helpful? If you're in the Fullerton area and need help on a painting job, we'd love to hear from you. Contact us here for more details. 

The Author | Melissa Petrusse
Melissa Petrusse, President, Petrusse-Norris Painting - Licensed Painting/Decorating Contractor and Color-Expert. Please feel free to reach out to Melissa with any painting project questions, as she is happy to be of service. Simply fill out the Contact Form found on our Contact Page, as Melissa personally receives each request. View More Post from Melissa Petrusse